• Organizing for digital servitization: A service ecosystem perspective 

      Sklyar, Alexey; Kowalkowski, Christian; Tronvoll, Bård; Sörhammar, David (Journal article; Peer reviewed, 2019)
      Harnessing digital technology is of increasing concern as product firms organize for service-led growth. Adopting a service ecosystem perspective, we analyze interfirm and intrafirm change processes taking place as firms ...
    • Resource integration through digitalisation: a service ecosystem perspective 

      Sklyar, Alexey; Kowalkowski, Christian; Sörhammar, David; Tronvoll, Bård (Journal article; Peer reviewed, 2019)
      As digitalisation increasingly encompasses entire service ecosystems, it modifies resource integration patterns that connect ecosystem actors through strong and weak ties. To clarify how technological development contributes ...
    • Tensions in Digital Servitization through Paradox Lens 

      Toth, Zsofia; Kowalkowski, Christian; Skylar, A; Sörhammar, David; Tronvoll, Bård; Wirths, Oliver (Peer reviewed; Journal article, 2022)
      Two of the most disruptive changes in today's business markets are servitization and digitalization. Their increasing convergence into digital servitization leads to tensions both within and between organizations. The ...
    • Transformational shifts through digital servitization 

      Tronvoll, Bård; Sklyar, Alexey; Sorhammar, David; Kowalkowski, Christian (Peer reviewed; Journal article, 2020)
      Manufacturers increasingly look to digitalization to drive service growth. However, success is far from guaranteed, and many firms focus too much on technology. Adopting a discovery-oriented, theories-in-use approach, this ...